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Support & help

We reply in English and French.

A question, a bug, an idea? Email us at sebastien@timoner.com. faisdodo is a prototype: your feedback genuinely shapes what comes next.

Frequently asked questions

From what age can I use it?

From 3 months. Before that, sleep is still finding its own rhythm; the App invites you to come back a little later. The questions and benchmarks then tune themselves to the child’s age.

Where is my data stored?

On your phone only. No account, no server, nothing sent. Uninstalling the App erases it all. See the privacy policy.

How do I redo the assessment or start over?

You can redo the assessment from the plan, remove a child from their profile, or erase everything from the App’s settings.

Is this medical advice?

No. faisdodo gathers the most solid findings on children’s sleep and turns them into simple steps. If something worries you, talk to your doctor. A built-in check nudges you to, if needed.

Is the app free?

Yes, free at launch, on the App Store and Google Play.

What are the tips based on?

On published studies (the American Academy of Sleep Medicine consensus, work by Mindell, Hale & Guan, Akacem, and others). Every recommendation links to its source in the app.

Contact us

The easiest way is email: sebastien@timoner.com. Tell us your device (iOS / Android) and, if it’s a bug, what you were doing when it happened — it helps us fix things quickly.

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